My Day in Retrospect...
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So I didn't have the best day today...what else is new, right? I waited the whole day for "that call"...ya know, the one that would tell me we would be closing already. Nada! BUT...there is a chance that we may - MAY - just do it tomorrow.
The husband said that the lady at the builder called him at around 4 PM and told him that it may happen tomorrow. Finally??? Nah...I wouldn't say that yet because it hasn't happened yet. They gave us a lot of 'maybes' that I no longer put my hope on them.
As for our cable saga, here's the conclusion of it...LOL!
A few hours after speaking with the second customer service personnel, I got a call from their CS. The phone conversation went this way.
Me: Hello?
CS: Hi, this is from the cable company. We just want to let you know that we have a service personnel knocking at your door right now.
Me: Huh? No you don't.
CS: Is this....[she went on to recite the address of the NEW HOUSE..yeah, the one where NOBODY is residing yet because we have not done the CLOSING yet!]
Me: And why would you send a personnel in that address when the problem is here, on this address???? [Yep, I was 'smokin' hot here already!]
CS: Ma'am someone called and said that you're having problems with your cable box in that address.
Me: I don't think so. I called and I said we're having problems with the cable HERE!
CS: Oh, okay. So you don't need service in the other address?
Me: No...etc...
The conversation went longer but I'll spare you the details as it's mostly me being a big 'beotch'. After that call, I had to call the CS again [4th time]. Why? Because they might cut the service in the other house!
Before hanging up with the last CS I spoke with, I asked her to make sure that both addresses have active cable connection. Then asked her to write a note on them: LEAVE THESE ACCOUNTS ALONE!!! Geez!
The husband said that the lady at the builder called him at around 4 PM and told him that it may happen tomorrow. Finally??? Nah...I wouldn't say that yet because it hasn't happened yet. They gave us a lot of 'maybes' that I no longer put my hope on them.
As for our cable saga, here's the conclusion of it...LOL!
A few hours after speaking with the second customer service personnel, I got a call from their CS. The phone conversation went this way.
Me: Hello?
CS: Hi, this is from the cable company. We just want to let you know that we have a service personnel knocking at your door right now.
Me: Huh? No you don't.
CS: Is this....[she went on to recite the address of the NEW HOUSE..yeah, the one where NOBODY is residing yet because we have not done the CLOSING yet!]
Me: And why would you send a personnel in that address when the problem is here, on this address???? [Yep, I was 'smokin' hot here already!]
CS: Ma'am someone called and said that you're having problems with your cable box in that address.
Me: I don't think so. I called and I said we're having problems with the cable HERE!
CS: Oh, okay. So you don't need service in the other address?
Me: No...etc...
The conversation went longer but I'll spare you the details as it's mostly me being a big 'beotch'. After that call, I had to call the CS again [4th time]. Why? Because they might cut the service in the other house!
Before hanging up with the last CS I spoke with, I asked her to make sure that both addresses have active cable connection. Then asked her to write a note on them: LEAVE THESE ACCOUNTS ALONE!!! Geez!
Comments
it is so frustrating dealing with things like that!
hope everything works in time of your "closing"!
good morning dear.