Incompetent, Unreliable....
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Two words I'd use to describe our phone provider. If we have a choice, we would have ditched them a long time ago...but we don't so we're sticking it out with them...much to our dismay. We only have 2 providers in our area. We already tried the other one and they're not any better than what we have right now.
When I landed my new WAHJ, we decided to get another line dedicated for it. We contacted our provider as soon as we could and ordered the new line. We went over our present plan and modified it to accommodate the additional line and scheduled the 'hook up'. We thought it's all settled...NOT! Originally, a tech was supposed to come over last Friday, no one showed up. When we called they said the order was on hold. Fine. We told them to take it off the 'on hold' status and we're proceeding with the order.We went over the terms of the new plan [again] and they even provided us with the new number. The tech was supposed to come over yesterday, Monday.
All set? Nope. Monday came and nobody showed from the phone company. We called them...guess what they said??? The order is still on hold. Sheeesshhh!! But you know what's crazy? The other parts of the order has been activated already so how can they say it's still on hold? I have no idea but that's what they said. What choice do we have but re-schedule again.
But you know what really stinks?I have to call my new employer and let them know that much as I want to start working [yesterday], I couldn't because of something beyond my control.....incompetent & unreliable people calling themselves: CUSTOMER SUPPORT! Yeah right!
When I landed my new WAHJ, we decided to get another line dedicated for it. We contacted our provider as soon as we could and ordered the new line. We went over our present plan and modified it to accommodate the additional line and scheduled the 'hook up'. We thought it's all settled...NOT! Originally, a tech was supposed to come over last Friday, no one showed up. When we called they said the order was on hold. Fine. We told them to take it off the 'on hold' status and we're proceeding with the order.We went over the terms of the new plan [again] and they even provided us with the new number. The tech was supposed to come over yesterday, Monday.
All set? Nope. Monday came and nobody showed from the phone company. We called them...guess what they said??? The order is still on hold. Sheeesshhh!! But you know what's crazy? The other parts of the order has been activated already so how can they say it's still on hold? I have no idea but that's what they said. What choice do we have but re-schedule again.
But you know what really stinks?I have to call my new employer and let them know that much as I want to start working [yesterday], I couldn't because of something beyond my control.....incompetent & unreliable people calling themselves: CUSTOMER SUPPORT! Yeah right!
Comments
Good luck and God bless your new job!
sorry to hear such kind of service. I do hope they will send a competent lineman soon. that's how it is kasi dahil walang competition.
akala ko pa naman, in full swing na ang bagong raket mo. be patient na lang, ano ba ang choice, right?
juliana
visit my blog of sahmo /
rosamuth / life in palawan / istar blog / chikka blog / express liife / baby blog and pink precious
hugs and kisses to ur pretty princess..how is she? ingat lagi! :)
sana nakabit na new line ninyo.
it's been sizzling hot here in the Big Apple. but because we're close by the ocean, bearable pa rin, kasi may hangin habagat (tama ba yun?).
sana sumipot naman sila sa usapan, di ba?
cheer up, Jules, madagdagan na naman yung wrinkles mo(joke lang to make you smile)!
Holiday ngayon dito coz it's Ninoy's death anniv but didn't go out. Am still tamad to move.
Yes, weekend na nman!Ang bilis!
Anyway, thanks for taking time to visit our blog inspite of your tight schedule having a new job. :)
Hope you enjoy the weekend!
Debbie :)
anyway, eto ako, asar,kasi my laptop crashed. right after the kulogs and kidlat, I logged on and ayan from out of the blue wala lahat. I had to restore everything from the backup. buti na lang updated ang backup.
any plans this weekend?
Enjoy the weekend!